​Last modified: January 23, 2026

Digital products
All products sold on bracai.eu are digital downloads. No physical goods are shipped.

 

Right of withdrawal (EU consumers)
Under EU law, consumers normally have a 14-day right of withdrawal.
For digital content delivered immediately, this right is waived once the download or access has started.

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By completing your purchase, you consent to immediate delivery of digital content and acknowledge that you lose your right of withdrawal once delivery begins.

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Returns and refunds
Due to the nature of digital products, we do not accept returns or provide refunds once the product has been downloaded or accessed.

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Refunds may be considered only if the files are defective, corrupted, or inaccessible, and we are unable to resolve the issue.

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Exchanges
We do not offer exchanges for digital products.

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Support
If you experience technical issues accessing your files, contact us at:
info@bracai.eu